360-Feedback Process

The Officer Development Feedback Process was introduced in May 2024 to director-level officers to reflect on the past year and collaborate with other leaders to address opportunities. Both Grand Council and Fraternity Housing Corporation Board members have modeled the way and previously participated in the 360-feedback process. Specialists began participating in this process in Spring 2025, with all communications being sent under the SOAR brand. The feedback process will continue to be executed in partnership with the Leadership and Nominating Committee to ensure organizational alignment.

Because feedback is an important component of officer development, multiple feedback resources are available in the Online Learning Center.

360-Feedback Process Extends to Specialists

In March 2025, we will launch the 360-feedback process for Specialists. This process allows those in Specialist roles to receive input from a variety of perspectives and will be used to help each Specialist grow in their role.

Specialists will complete a self-evaluation, provide optional peer feedback for the other Specialists on their Regional Team, and participate in a feedback conversation.
Collegiate Regional Directors (CRDs) will submit an online feedback form for each Specialist on their Regional Team, collaborate with the AED to complete the Specialist Appraisal Form—utilizing feedback received from key stakeholders—and will spearhead the efforts for the Specialist feedback conversations with the AED.
Alumnae Engagement Directors (AEDs) will complete an online feedback form for each Specialist on their Regional Team, collaborate with the CRD to complete the Specialist Appraisal Form—utilizing feedback received from key stakeholders—and be invited to participate in the Specialist feedback conversations for the Specialists on their team.
Specialty Directors will complete an online feedback form for each of the Specialists on their Specialty Team.
Headquarters (HQ) staff will submit the feedback form for the Specialists they work with regularly.

Each key stakeholder group will receive specific instructions for the next steps in the Specialist 360 Feedback Process.

The online Peer and Self Appraisal forms open.
CRDs and AEDs will receive a copy of the Specialist’s self-appraisal upon submission.

The online Peer and Self Appraisal forms close.

The Specialist feedback will be compiled into a comprehensive file and shared with the CRD and AED to be utilized in completing the Specialist evaluation form.

The Specialist Appraisal Form for the CRD and/or the AED to complete for each Specialist on their Regional Team opens.
The CRD and/or AED participate in feedback conversations with each Specialist on their Regional Team.

All Specialist Appraisal Forms and feedback conversations should be complete.

A Culture of Feedback

The 2025 Winter SOAR Seminar, led by DEI Advisory Committee Member Julie Larsen, Illinois Beta-Delta, focused on ways to enhance your feedback and leadership skills to help strengthen your role as a volunteer. The session offered practical tools and techniques for providing clear, actionable feedback, crafting powerful coaching questions, and building trust and developing others.

Questions?

Contact Senior Director of Human Resources Melissa Nagus, Missouri Alpha